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Non-Discrimination policy

Vidant SurgiCenter does not discriminate on the basis of disability in admission to, access to, or operations of its programs, services or activities. Vidant SurgiCenter does not discriminate on the basis of disability, race, gender, age, color, national origin or religion in its hiring or employment practices.


Resources for patients and visitors with disabilities

We adhere to the guidelines outlined in the American Disabilities Act (ADA) and take seriously the imperative to support patients and visitors with disabilities. We want to ensure patients with disabilities have access to our services and facilities.

If you need any type of assistance, or if you have questions about our services for people with disabilities, contact the SurgiCenter at 252-847-7700. Our team can arrange for special equipment, services and additional assistance.

If you have questions, concerns, complaints or inquiries about the Americans with Disabilities Act (ADA), please contact Vidant Health's dedicated ADA Coordinator:

ADA Coordinator
Phone: 252-847-0125
Fax: 252-847-6466
Email: compliance@VidantHealth.com

Interpreter Services

We provide interpreter services to ensure all patients and their families can effectively communicate with staff. Interpreters are available face-to-face, by telephone or by video. This service is free of charge.

We encourage you to use the professional interpreter resources at Vidant SurgiCenter instead of relying on family and friends for translation. All our interpreters are trained in the medical environment, and conversations between patient and staff will be kept strictly confidential.

Please call our Patient Care Services team at 252-847-4625 for more information.


Improving our care and patient safety

Our staff makes every effort to make your visit as safe and comfortable as possible. If you have questions, concerns or compliments about care, service or safety, we encourage you to share feedback with your health care team during your stay at SurgiCenter. If you feel your health care team doesn't address your concerns, please call our president at 252-847-7723 or write:

Stephen W. Tripp, RPh, President Stephen W. Tripp, RPh, President
Vidant SurgiCenter, LLC
102 Bethesda Drive
Greenville, NC 27834

You may also call the Joint Commision Hotline at 1-800-994-6610, 24 hours a day, 7 days a week. Staff is available to answer calls Monday through Friday from 9:30 a.m. until 6:00 p.m. (EST).


Our policy on advance directives

An advance directive is a set of directions you give about your health/mental health care if you ever lose the ability to make decisions for yourself. North Carolina has three ways for you to make a formal advance directive: a living will, Health Care Power of Attorney and Advance Instruction for Mental Health Treatment.

Vidant SurgiCenter does not honor living wills or Do Not Resuscitate requests. However, in the event a patient is transferred to Vidant Medical Center, this document will accompany the patient and become part of the medical record.

Vidant SurgiCenter does not honor an Advance Instruction for Mental Health Treatment (AIMHT) since mental health is not treated at our facility.

Vidant SurgiCenter does honor Health Care Power of Attorney (HCPOA). To ensure the usage of HCPOA, you need to provide a copy on the day you are admitted. The HCPOA will be placed in your medical record. Advance directive forms may also be obtained from Vidant SurgiCenter prior to your procedure.

If you have questions or need assistance, please call 252-847-7700 and ask for an admissions counselor.


Important things to know about advance directives

If you are 18 or older and have the capacity to make and communicate health care decisions, you have the right to make decisions about your medical/mental health treatment. You should talk to your doctor or other health care provider about any treatment or procedure so that you understand what will be done and why. You have the right to say yes or no to treatments recommended by your doctor or mental health care provider.

If you want to control decisions about your health/mental health care even if you become unable to make or to express them yourself, you will need an advance directive. Click here for frequently asked questions about advance directives.